The seaplane company was awarded the VISA Canada Traveller Experience of the Year award was awarded to Harbour Air at the TIAC annual dinner in Ottawa.
“We are truly honoured to be recognized by this national organization for such a prestigious accomplishment,” said Harbour Air founder and CEO Greg McDougall. “I want to thank our employees for their incredible dedication to creating exceptional travel experiences and providing a high level of customer service for our guests.”
Adds Meredith Moll, Vice-President of Sales and Marketing, “We’re pretty proud of it. Last year we won Employee of the Year award.”
Moll says Harbour Air provides tours such as 20 minute panoramas of the city in addition to flying back and forth between Nanaimo and Richmond.
“We can land on glacier fed lakes and have picnics, so a pretty unique experience for people,” she says. “We try and customize our tours for people. We do a lot of charters and it’s great for groups. We get a lot of corporate groups, a lot of families, a lot of different groups that do want to do something unique and special.”
Moll says even the commuter flight is an experience for passengers, particularly those who are not used to the natural beauty of the area.
“In our back and forth we try and make it an amazing experience for people,” she says. “That was a big part of the application.”
Harbour Air was among 14 other organizations honoured by the Tourism Industry Association (TIAC) of Canada as a recipient of the 2015 Canadian Tourism Awards.
The Visa Canada Traveller Experience of the Year award recognizes companies that have gone above and beyond, offering travellers superior tourism experiences in Canada. The Canadian Tourism Awards are presented annually recognizing success, leadership and innovation in Canada’s tourism industry.
Harbour Air operates a fleet of Canadian made de Havilland Beaver, Single Otter and Twin Otter aircraft renowned the world over their capability, reliability and history. Harbour Air Seaplanes has been in business for over 33 years and transports over 400,000 passengers throughout coastal British Columbia every year.